Tuesday, March 31, 2009

Entitlement and Americans

Most of the clientele at my place of work is comprised of middle aged wealthy people. I am not going to name the company I work for, but we sell high quality women's apparel aimed at the wealthy echelon of the 40+ generation. Because of my position at the company, I hear a lot of negativity from the customer base. 90% of the folks I have talked to are very unhappy, pompous people who feel like the world owes them, well, the world.

"Omg, your catalog department doesn't have this dress in paprika red in women's size 18 petite?? What is wrong with you people? I want you to find it now! I want it sent overnight to me, and I want free shipping and a 30% discount, an apology letter, and a $25 dollar gift coupon for my agony! And by the way, your clothes are tacky, ugly, and I will never shop here again!"

Please, if you are that unhappy, DON'T shop with us again! I'm sure the store associates that dealt with you would love to tell you not to let the door hit you in the ass on the way out!

This is just one incident of hundreds I have dealt with over the past year.

Another ridiculous one: I had a lady I spoke with one day that was going on a trip across the country by air. She had walked into one of our stores in Missouri with an armload of clothes she wanted US to ship to SanFran for her because she didn't want to pay the postage to mail them herself. They were clothes she had purchased on several different days, spanning from November to February. She was furious when I told her it was not our responsibility to ship her wardrobe across the country for her.

Really, ya'll. And they call us gen Y'er's the ME generation??

Here is a video I think these selfish folks need to watch [thanks to Emily for sharing]

http://www.miniature-earth.com/me_english.htm

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